Frequently Asked Questions
Everything you need to know about shopping with Kidney Care Fashion.
What is the typical shipping time for my order?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.
How can I return or exchange an item?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How do I ensure I am ordering the correct size?
Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your clothing materials sustainably sourced?
At Kidney Care, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2026.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.